TJBeet FAQ — All your questions answered here

No. Each mobile number or email address can only be used to create one account on TJBeet. Having multiple accounts is Terms & Conditions a violation of TJBeet's terms, and may result in permanent account closure.

KYC verification may be required for large withdrawals or to advance to VIP status. This involves submitting a scan of your National ID (NID) or passport along with a selfie. KYC verification is typically completed within 24 hours.

To close your account, email support@tjbeet.bet. Make sure to withdraw any remaining balance before the account is deleted. As part of responsible gaming, you can also place yourself on a temporary break. For more details, Responsible Gambling Visit the page.

TJBeet supports Bangladesh's most popular mobile banking methods:

• Mobile Pay — Fastest option, deposits instantly
• Nagad — low fees, instant credit
• Rocket — Dutch-Bangla Bank mobile service
• Bank Transfer — for larger amounts

Minimum deposit starts from just ৳300.

Withdrawals on TJBeet are typically processed 1–24 hours processing time applies. Mobile Pay and Nagad are generally the fastest. Your first withdrawal may take a little longer if KYC verification is required. Minimum withdrawal amount is ৳500.

Wait 30 minutes first. If the issue persists, email support@tjbeet.bet with a screenshot of your payment and the transaction ID. Our team typically resolves issues within 1 hour. If the payment went to the wrong account, let us know — we'll look into it.

• Minimum Deposit: ৳300
• Maximum Single Deposit: ৳50,000
• Minimum Withdrawal: ৳500
• Daily Maximum Withdrawal: ৳2,00,000 (standard members)
• For VIP members: Higher limits apply

Yes! When you register on TJBeet for the first time and make your first deposit, 100% Welcome Bonus Available for new members. Deposit ৳1,000 and get an extra ৳1,000 as a bonus. To claim it, make your first deposit within 48 hours of registering.

To withdraw a bonus from TJBeet, you generally need to 10x Wagering Requirement must be met. For example, if you receive a ৳1,000 bonus, you'll need to place a total of ৳10,000 in bets before you can withdraw. Each bonus may have its own specific terms, so read the details carefully before claiming.

TJBeet offers a weekly cashback promotion. A set percentage of your total losses for the week (typically 5%–15%) is automatically credited back to your account. The cashback rate depends on your VIP tier. View VIP Benefits.

There are several ways to earn free bets — as part of a promotional offer, as a reward for reaching a certain betting volume, or during special events. Free bets generally must be used within 7 days and are valid only on specific matches.

Live betting, or in-play betting, lets you place bets in real time while a match is in progress. TJBeet offers live betting on 30+ sports including cricket, football, and kabaddi. You can track live scores and stats to inform your decisions — just keep in mind that odds shift quickly, so timing your bet right is key.

Confirmed bets generally cannot be cancelled. However, in certain situations — such as a match being cancelled or a technical error occurring — your stake will be automatically refunded. Always double-check all the details before placing a bet.

TJBeet uses the Decimal odds format, which is the most straightforward for Bangladeshi bettors. For example, a ৳100 bet at odds of 2.5 returns ৳250 if you win (including your original stake). You can also change the odds format from Settings.

Yes! TJBeet supports parlay betting, where you combine multiple selections into a single bet. The odds multiply together, giving you a much higher potential payout — but every selection must win. If even one loses, the entire parlay is lost.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address. An OTP or reset link will be sent to you. Set a new password and log in. If you continue to have trouble, contact us at support@tjbeet.bet.

Go to the "Security" section in your account settings to enable 2FA. You can set it up using an OTP sent to your mobile number or via the Google Authenticator app. With 2FA enabled, you'll need to enter an extra code each time you log in, keeping your account significantly more secure.

TJBeet keeps all your personal information secure with SSL encryption. Your data is never sold or shared with third parties. Our Privacy Policy Read more for details.

The TJBeet app is available on both Android and iOS. Download page Visit the page and download the APK or use the App Store link for your device. On Android, you may need to allow installation from unknown sources. Always download from the official source only.

First, close the app and reopen it. If that doesn't help, restart your phone. Check whether an app update is available. Clear the cache. If the issue persists, uninstall the app and reinstall it fresh. If problems continue, contact support@tjbeet.bet with a screenshot.

Yes, TJBeet's website works fully on mobile browsers. However, the dedicated app offers faster loading, push notifications, and biometric login. For the best experience, using the app is recommended.

Every bet you place on TJBeet automatically earns you VIP points. Once you accumulate enough points, you move up to the next VIP tier. There are 5 tiers in total, ranging from Bronze to Diamond. Each tier comes with its own perks, including higher cashback rates and a dedicated personal account manager. View VIP Details.

Yes, VIP points may expire if there is no betting activity on your account for 90 days. Stay active regularly to avoid this. A minimum betting amount per month is required to maintain your VIP tier.